pk70's Privacy Policy

1 Introduction & Scope

pk70 is a secure and reliable online gaming platform operated for users in Bangladesh. We believe you should have full control over your personal information. This Privacy Policy ("Policy") sets out how we manage your information and the steps we take to protect your privacy rights.

This Policy applies to pk70's website (pk70.bar), mobile platform, and all related services. It takes effect when you create an account on our platform, use our gaming or betting services, or contact our customer support.

You are encouraged to read this Policy carefully before using any of our services. If you have any objections or questions, please contact our support team.

2 What Information We Collect

pk70 collects only the information necessary to provide our services. We collect two types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• Password (stored in encrypted form — we never see your password in plain text)
• National ID card or passport details for identity verification
• Payment information — bKash, Nagad, Rocket number or bank account details
• Messages and requests sent to customer support

2.2 Automatically Collected Information

• IP address and device information (model, operating system, browser version)
• Login time, session duration, and usage patterns
• Gaming history and betting transaction records
• Browsing information collected via cookies and similar technologies
• Referral source (where you came from before visiting our site)

3 Purpose of Using Your Information

pk70 uses your information for the following legitimate purposes:

3.1 Operating & Delivering Services

• Creating and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, VIP benefits, and promotional offers
• Ensuring uninterrupted availability of gaming services

3.2 Security & Compliance

• Verifying age (access for users aged 21 and above only)
• Preventing fraud, money laundering, and unlawful activity
• Maintaining account security and detecting suspicious transactions
• Ensuring responsible gaming and identifying problematic behaviour patterns

3.3 Customer Support & Communication

• Responding to your inquiries and complaints
• Sending important account updates and transaction notifications
• Sending relevant promotional messages with your consent

3.4 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Planning new features and services

4 Data Storage & Security

pk70 uses industry-standard technology and practices to keep your information secure. The key elements of our security measures are:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Database Encryption: Sensitive information is stored in encrypted form.
• Access Controls: Only authorised personnel can access information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorised access and cyber attacks.
• Two-Factor Authentication: An additional layer of security for account access.

We retain your information only for as long as necessary to provide our services and meet legal obligations. After an account is closed, some information may be retained for a set period for legal and regulatory reasons.

5 Sharing Information with Third Parties

pk70 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted technology and service partners who help operate our platform — such as payment processors and technical support providers. Only the minimum necessary information is shared with these partners, and they are contractually bound to uphold our strict privacy standards.

5.2 Legal Obligations

If we are required to provide information by law, court order, or direction from a competent authority, we will comply. In such cases, we will endeavour to notify you to the extent permitted by law.

5.3 Fraud Prevention

In cases of suspected serious fraud, cybercrime, or money laundering, necessary information may be shared with the relevant authorities.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. You will be given appropriate notice before any such change.

We do not sell your personally identifiable information to any advertisers or marketing organisations. Game providers such as Pragmatic Play, Evolution Gaming, and Spribe receive only non-identifiable session data necessary to run the games.

6 Cookies & Tracking Technologies

pk70 uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login state and security. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language and display settings).
• Analytics Cookies: Help us understand usage patterns on our platform and support improvements. These collect anonymous data.

6.2 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. Doing so may limit some of our services. Cookie controls vary by browser — see your browser's "Help" section for details.

7 Your Rights

As a pk70 user, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we collect and use about you.
• Right to Rectification: You can request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you can request deletion of your information — however, some data may need to be retained due to legal obligations.
• Right to Restrict Processing: In some circumstances you can ask us to limit how we use your information.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Data Portability: You have the right to receive your information in a structured, commonly used format.

To exercise these rights, please contact our customer support team. We will verify your request and respond within a reasonable timeframe.

8 Protection of Minors

pk70 strictly does not provide services to persons under the age of 21. The registration process includes age verification steps. We do not knowingly collect personal information from any minor.

If we determine that a user is under 21 years of age, that account will be closed immediately and any collected information will be securely deleted. If you suspect a minor is using our platform, please contact us.

9 International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred to or stored outside Bangladesh, we ensure that appropriate safeguards — such as data transfer agreements — are always in place.

For any international data transfer, we maintain the same high standard of protection described in this Privacy Policy.

10 Policy Changes & Updates

We may review and update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A prominent notice will be displayed on our platform
• The "Last Updated" date on this page will change

Continuing to use pk70 after any changes means you accept the revised policy. We recommend reviewing this Policy regularly.

11 Responsible Gaming & Data Protection

pk70 places the highest importance on responsible gaming. We can analyse your gaming behaviour data to identify potential issues and provide support where needed. Using data for this purpose is entirely in your interest.

If you want to set gaming limits or use responsible gaming tools, visit our Responsible Gaming page.

12 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our platform
• Language: Support is provided in Bengali and English

We take all privacy-related requests seriously. Upon receiving your request, we will respond within a reasonable timeframe.